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CAL Bank Limited

Mission statement:

We aspire to be a financial services institution of preference through delivery of quality service, using innovative technology and skilled personnel to achieve sustainable growth and enhanced stakeholder value.

The Bank's vision is to be a leading financial services group creating sustainable value for our stakeholders.

Overview:

Currently the most innovative indigenous Ghanaian Bank in Ghana, CAL Bank formerly Continental Acceptances Ltd and CAL Merchant Bank commenced operations in July 1990, providing world class financial solutions to the Ghanaian banking sector. CAL Bank received its Universal Banking License in 2004 and soon commenced providing specialized retail banking services.

With its highly skilled professional staff who emphasizes the delivery of efficient and excellent customer services, CAL Bank Limited continues to provide a broad range of banking and financial solutions to large corporations, small and medium-sized enterprises, public sector institutions and retail customers through a network of 19 branches and over 60 offsite ATMs across Ghana.

At CAL Bank, our promise is to deliver services you can always bank on. Our customer-centric approach in our service delivery is underpinned by the bank’s ethos of customer delight. It is out of this that the slogan ‘Bank on our service’ continuously drive the bank to play an important role in the Ghanaian financial sector by providing total banking services to personal, commercial and corporate clients in Ghana and beyond.

At CAL Bank, we differentiate ourselves through our values. Our core values shape the way we run our company and interact as a team. We have five core values - all of which reflect the company's belief that our people are as critical to our success as our customers.

   Passionate about service

   Efficient and effective

   Proactive innovators

   Results focused

   Flexible and decisive

Customer Service is at the heart of all we do and excellence, our hallmark. Exceeding your expectation is vital to us. With skilled personnel and innovative technology we deliver to you Exceptional Service. You are the reason for our existence; the lifeline to our business, your satisfaction is our concern and we will go the extra mile for you. As a member of the CAL family you can always Bank on Our Service.

Formerly known as:

Continental Acceptances Ltd and CAL Merchant Bank

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