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| Additional information |
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| Macatawa Bank |
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Mission statement:
The mission of Macatawa Bank is “To provide financial service in an exceptional manner for the mutual benefit of our customers, communities, employees and shareholders.” |
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Overview:
We have over 415 highly trained and experienced professionals to provide exceptional customer service. With courteous and caring people at the core, the team has developed a real drive and ambition to ensure this level of service is maintained as the Bank grows.
One key benefit of having experienced people on staff is they can make immediate and responsible decisions. There are no endless phone message trails that end up with revolving voicemails outside your community. Customers can call or come into any branch with any issue, and find the right person to resolve it with a sense of urgency that makes them feel important and appreciated.
Macatawa Bank Corporation and its subsidiaries offer a wide range of personal and business financial products and services that include: Personal Banking Services, Retail Lending, Commercial Banking or Deposit Services, Commercial Lending, Treasury Management Services, Personal Trust Services*, Private Banking, Asset Management, Financial Services*, Retirement Planning and Employee Benefit Plans*, and Health Saving Accounts. |
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History:
Macatawa Bank began operation in November of 1997 when it opened its first branch in Zeeland, Michigan. At that time, many of the area’s local banks were being acquired by large regional bank holding companies, and our founders believed there was an opportunity – and a need – for a locally owned and managed commercial bank.
Macatawa started with a philosophy that continues today: provide highly personalized customer service; maintain an experienced, knowledgeable staff with decision-making power; and be actively involved in the communities we serve.
As a full-service financial institution, Macatawa Bank began expanding in West Michigan in 1998 by building seven new branches. In 1999, five additional branches were added and the Trust Department opened, providing our customers with highly personalized service supported by some of the most sophisticated computer technology in the industry.
In 2000 the Bank declared its first cash dividend and exceeded $1 million in earnings in one quarter. The Bank reached $500 million in assets in 2001 and opened a new branch in Grandville. Macatawa Bank also broke ground on a new corporate center and formed Macatawa Bank Brokerage Services. That same year the Bank announced a merger agreement with Grand Bank Financial Corporation.
The Bank reached $1 billion in assets in 2002, and opened 2 new branches as well as a full-service branch to replace the storefront branch in Wyoming. Macatawa Bank also began offering discount and full-service brokerage at most branch locations.
In February of 2004 the Bank opened a new branch in Walker, bringing a total of seven branches in the Greater Grand Rapids area. That fall, a new branch was also opened in Gaines Township. Macatawa Bank also became the market share leader in Ottawa County based on deposit size.
The Rockford branch was added in 2005, the Breton Village and Cascade branches opened in 2007 bringing Macatawa’s total to 26 branches serving the communities of Allendale, Byron Center, Douglas, Grand Haven, Grand Rapids, Grandville, Hamilton, Holland, Hudsonville, Jenison, Rockford, Walker, Wyoming and Zeeland. Our continued growth has proven that our customer-driven philosophy was, and continues to be, a solid foundation for success. |
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| Toll Free:
+1 877 622 5700 |
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