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MUA Insurance Acceptances (Pty) Ltd

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MUA Insurance Acceptances (Pty) Ltd

Overview:

MUA Insurance Acceptances have grown from small beginnings, established more than 20 years ago, to become South Africa’s leaders in tailoring insurance risk management solutions for the high net worth short-term personal lines market.

MUA’s portfolio of some 20 000 clients is managed through a network of 700 independent insurance brokers, serviced by a national branch network with offices in Cape Town, Durban and Johannesburg.

MUA is solely dedicated to the high net worth insurance market and we believe that by specialising in just one discipline, we can provide an individually tailored approach for each client.

Our philosophy begins with the foundation that protection has to be in place for almost every possible event, therefore our MUA Personal Insurance policy includes some special elements that we are sure will appeal to all.

It continues with the knowledge that every risk is different and should always be assessed and underwritten individually taking into account each client’s unique risk profile.

We are an underwriting manager, writing business on behalf of Compass Insurance Company limited. MUA is a wholly owned subsidiary of Hannover Reinsurance Company Limited through the shareholding ownership of Lireas Holdings (Pty) Ltd. MUA’s business philosophy of continued improvement has been entrenched throughout our business.

Vision:

Our vision of becoming a fully focused niche insurance provider has been attained and a potent worth of the MUA brand has been created.

History:

Launched as Motor Underwriting Agency in 1988, MUA (as we are known today) has always specialised in tailoring solutions for the high net worth personal lines motor market.

Since 2006, this offering has been expanded to also include a similar bespoke focus on home insurance, thereby including homeowners, householders and personal all risks with related liability business. This decision cemented our foothold in the market, and provided for a more diversified offering.

With our reputation as the first specialist underwriting agency for the motor insurance market in South Africa, MUA has grown into becoming a preferred insurance partner to a select market because of our flexibility and comprehensive coverage to a market that demands a tailored solution. Since the change in ownership of MUA in December 2008 (with MUA becoming a wholly owned subsidiary of Lireas Holdings), the company has transformed rapidly daring an economically stagnant period.

Our business model was redefined from an independent licensed insurer to become an underwriting manager for Compass Insurance Company (MUA represents approximately 20% of the Compass portfolio). This transition was carefully managed and well explained to all key stakeholders in order to take them along on this journey.

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