Coordinated Services Management, Inc.

Coordinated Services Management, Inc. (CSM) is a long-term care management firm based in Roanoke, Virginia. CSM provides management services to faith-based, community-based and for profit retirement communities in Virginia, Maryland and the DC metro area. Our firm offers a full range of specialized management services for residential living, assisted living, Alzheimer's and dementia care, as we

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Coordinated Services Management, Inc.
Coordinated Services Management, Inc.

Coordinated Services Management, Inc. (CSM) is a long-term care management firm based in Roanoke, Virginia. CSM provides management services to faith-based, community-based and for profit retirement communities in Virginia, Maryland and the DC metro area. Our firm offers a full range of specialized management services for residential living, assisted living, Alzheimer's and dementia care, as well as intermediate and skilled nursing communities. CSM offers real estate consulting services for HUD programs such as Section 202 communities for the elderly and preservation/recapitalization of HUD Section 202 properties, Section 223f refinancing programs and a variety of HUD grant programs to non-profit organizations. Committed to enhancing the quality of life for all residents, our firm prides itself on its sound knowledge of best practices providing quality food service and clinical management, regulatory compliance and providing skillful management of resources. CSM's focus is to serve as a fiscally responsible, effective management agent facilitating the goals and objectives of the owners it serves rather than requiring community owners to conform to rigid corporate cloning. Coordinated Services Management, Inc. (CSM) provides retirement community owners with an extensive range of management, financial, and administrative services. CSM's management services are tailored to the unique needs of each community. Whether it's residential living, assisted living, specialized care (Alzheimer's / dementia), intermediate or skilled nursing care, CSM works to ensure that the goals and objectives of the community owners are achieved by providing effective, cost efficient programs and services. Each community is provided technical support, guidance and supervision by a team of over thirty well-trained and experienced home office professionals. The Regional Directors are assigned to oversee all the management functions of the community and to coordinate home office support and services for on-site management staff. Our hands-on approach is comprised of frequent community visits and consistent fiscal control through detailed budgeting and analysis. Routine environmental and physical plant inspections are made to ensure that buildings are clean, sanitary and well maintained. The CSM regional staff includes licensed certified professionals trained in quality assurance, regulatory compliance, marketing, public relations and quality initiatives. At Coordinated Services Management, we are committed to offering quality housing, and specialized services for older adults of all incomes and at all levels of long term care. We are dedicated to the continuing comfort, dignity and peace of mind for all residents living within the communities we manage. CSM's management services include providing expert guidance, direction, technical support and oversight of on-site staff in the following operational areas: Activities Administration Admissions Bookkeeping Food Service Grounds Housekeeping Laundry Maintenance Marketing Nursing Pastoral Care Personnel and Staffing Resident Relations Risk Management Social Services Staff Training and Development Transportation


Address: 3333 Peters Creek Road, Roanoke, VA 24019, USA

Phone: +1 540 563 4565
FAX: +1 540 362 2365