Neilson Financial Services Ltd (NFS)

Neilson Financial Services is a global specialist provider of Direct Life Insurance. Neilson provides insurance products directly to consumers through a number of retail brands in both the US and UK markets. At Neilson we aim to distribute innovative products and deliver exemplary service levels to our customers, providing a consistently high quality, fully integrated customer experience. This is achieved through our global technology platform, an in-house specialist marketing team combined with both US and UK based call centres providing sales and retention services, policy administration and customer service expertise. We believe in offering our customers straightforward life insurance products. We aim to provide a comprehensive range of innovative products and deliver exemplary service levels to our customers, providing a consistently high quality, fully integrated customer experience. Everything we do is underpinned by our effort to provide peace of mind for our all our customers. Our tried and tested model, supported by our marketing team, local in-house call centres both in the US and the UK, sales, retention, customer service and policy administration expertise all play an integral role in delivering the very best to each and every one of our customers. Our Values Customer Focused We earn our customers’ loyalty by exceeding their expectations. It means going beyond the call of duty whether on the phone with our customers or when interacting with each other and our suppliers. Results Driven We are passionate about results − through hard work, continuous improvement, and a professional approach. This means that we are constantly raising the bar for ourselves and for the insurance industry. Team Spirited As individuals we are good, but as a team we are better. We value the need and benefit that comes with working together − whether with colleagues and departments or with our suppliers to create win-win relationships. These forge our culture and run through everything we say and do. At Neilson, we do more, try harder, go further. We exceed our customers’ expectations. We give them what they want, certainty about caring for their loved ones. We make it easy for them to say yes. And for them to recommend us to others. We have a passion to succeed. We win when our customers do. We are hungry, determined and full of desire. We recognise and reward effort, achievement and enterprise throughout our business with progress and rewards. We are all different. We have different skills and strengths. We value these differences as we know we achieve more by working together. Our vision At the heart of our business is our people. Together, we build our future on a culture and foundation that allows us to have a simple but ambitious vision: “To be a leading global provider of direct sold life insurance”. We’re well on our way in the UK and we’ve expanded stateside to the US. We believe that our values are relevant to us, our partners and form the basis of how we relate to one another and interact with our customers. At Neilson, our values are a way of life. We are proud to be "Neilsoners’" What is a 'Neilsoner'? This is a term that you will hear when you join us and it's who we are as individuals and as a collective.

Address: Landmark Place, Windsor Road, Slough, Berkshire SL1 1JL, United Kingdom

Phone: +44 1753 515 940
FAX: